FAQ
Frequently Asked Questions
Answers to our clients common questions
ABOUT THE TOURS
All our tours are private. We accept from single travelers to big groups but all the excursions will be private (with few exceptions like: Palomino Islands Tour, Ballestas Island Excursion and Huacachina Buggies & Sandboard Ride).
Peru’s traffic is quite difficult, so guiding and driving at the same time is very hard to accomplish at a high-quality level. That is why we always offer a private driver and a private guide working together in our tours.
As our tours are private and personalized, they can begin at any time you want, but this will depend on: availability, what you want to see (museums or shows schedules), flight timing, cruise docking time, daylight (especially for tours in Cusco), etc.
We offer restaurant reservation assistance as an additional service to the clients who book with us, but we do not reserve any hotel or long-distance buses. About train tickets, yes, we can buy those for you.
The best way is by sending us an e-mail or using the contact form that is in our webpage, as we do not accept reservations by phone calls, but you can also reach us by DM on WhatsApp, Facebook or Instagram.
PRICE AND PAYMENT
We have four methods you can use: Credit/Debit Card, Zelle, PayPal, Wells Fargo, Western Union and Money Gram. Just choose the one that fits you the best.
For more info please check out the “Payment Methods” document that we have sent to your e-mail on our first communication.
Sadly, it is not possible. Reservations are confirmed once the advanced payment has been done.
In some cases, it depends on their age. Please contact us for more info about this subject.