FAQ

Frequently Asked Questions

Answers to our clients common questions

ABOUT THE TOURS

All our tours are private. We accept from single travelers to big groups but all the excursions will be private (with few exceptions like: Palomino Islands Tour, Ballestas Island Excursion and Huacachina Buggies & Sandboard Ride).

The tour includes a private car and driver so, in Lima, that will be not necessary, but in the 8hrs Cusco Tour and the 8hrs Arequipa Tour, if you feel tired due to the altitude, you can take one if you need it, as the first 4hrs of those tours are just by walking.

Peru’s traffic is quite difficult, so guiding and driving at the same time is very hard to accomplish at a high-quality level. That is why we always offer a private driver and a private guide working together in our tours.

As our tours are private and personalized, they can begin at any time you want, but this will depend on: availability, what you want to see (museums or shows schedules), flight timing, cruise docking time, daylight (especially for tours in Cusco), etc.

We offer restaurant reservation assistance as an additional service to the clients who book with us, but we do not reserve any hotel or long-distance buses. About train tickets, yes, we can buy those for you.

PRICE AND PAYMENT

Our tour prices do not include entry tickets, neither the “Cusco Touristic Ticket” (with few exceptions like: Pachacamac Tour and Caral Tour). This is because our itineraries are personalized and not every visitor has the same interests, but they can easily be added to your tour/trip itinerary upon request.

Our prices do not include any food or drinks, with the exception of our “Historical Bars Tour”.

We have six methods you can use: Credit/Debit Card, Zelle, PayPal, Wells Fargo, Western Union and Money Gram. Just choose the one that fits you the best.

For more info please check out the “Payment Methods” document that we have sent to your e-mail on our first communication.

Sadly, it is not possible. Reservations are confirmed once the advanced payment has been done.

In some cases, it depends on their age. Please contact us for more info about this subject.

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